Data Protection

Last updated:

1. Data Controller

Herbflexible
Alf Bjerckes vei 26
0582 Oslo
Norway
Email: serviceteam@herbflexible.world
Phone: +47 45 324 719

2. Personal Data We Collect

We collect and process the following personal data:

Name
Email address
Phone number (if provided)
Address (if provided)
Message content from contact forms
Technical data (IP address, browser type, device information)

3. Purpose of Data Processing

We process your personal data for the following purposes:

To respond to your inquiries
To provide our services
To communicate with you about our services
To improve our website and services
To comply with legal obligations

4. Legal Basis

We process personal data based on:

Your consent
Contract performance
Legal obligations
Legitimate interests

5. Data Retention

We retain personal data only as long as necessary for the purposes stated or as required by law. Customer data is typically retained for 3 years after the last transaction. Accounting data is retained for at least 5 years in accordance with Norwegian law.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes:

Encryption of data in transit and at rest
Access controls and authentication
Regular security assessments
Employee training on data protection

7. Your Rights

Under GDPR and Norwegian data protection law, you have the following rights:

Right to access your personal data
Right to rectification of inaccurate data
Right to erasure (right to be forgotten)
Right to restriction of processing
Right to data portability
Right to object to processing
Right to withdraw consent
Right to lodge a complaint with the supervisory authority

8. Data Sharing

We do not sell your personal data. We may share data with:

Service providers who assist in operating our business
Legal authorities when required by law

9. Cookies

Our website uses cookies. For detailed information, please see our Cookie Policy.

10. Contact

For questions about data protection or to exercise your rights, contact us at:

Email: serviceteam@herbflexible.world
Phone: +47 45 324 719
Address: Alf Bjerckes vei 26, 0582 Oslo, Norway

11. Supervisory Authority

You have the right to lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet):

Datatilsynet
Postboks 458 Sentrum
0105 Oslo
Phone: 22 39 69 00
Website: www.datatilsynet.no